BACKGROUND

I am an Emergency Management & Business Continuity Consultant, Emergency Management Training Facilitator, Fire Safety Adviser, Occupational Health & Safety Professional, Security & Counter Terrorism Specialist, qualified Civilian Response to Active Shooter Events (CRASE) instructor and an experienced Vocational Education and Training (VET) Practitioner. 

I have extensive experience in training needs analysis, training and assessment strategies design, facilitation, and training scheduling & management. I spent more than a decade and half working in TAFE and the private RTO space as a trainer/assessor and in various leadership roles. 

SKILLS AND EXPERIENCE SUMMARY

• Emergency Management Planning
• Business Impact Assessment & Business Continuity Planning
• Emergency Response Procedures
• Emergency Response Exercises (Evacuation Drills)
• Evacuation Diagrams Compliant with Australian Standard AS3745:2010 Planning for Emergencies in Facilities
• Fire Safety Risk Assessment
• Incident Causation and Incident Investigation
• Occupational Health, Safety and Enviromental Management Systems
• Occupational Health, Safety and Environmental Management
• Occupational Health and Wellbeing
• Physical hazards exposure and management
• Hazard identification and Dynamic Risk Assessment (DRA)
• Safe Work Method Statement (SWMS) and JSA’s
• Experience designing Standard Operating Procedures (SOPs), policies, and procedures
• Firefighting and Fire Safety
• Mobile plant pre-start checks
• Extensive experience designing and delivering safety training
• Experience conducting training needs analysis
• Training scheduling and resource allocation
• Stakeholder engagement and management
• Experienced people leader
• Staff recruitment, retention, and professional development
• Project management

EMPLOYMENT HISTORY

The Royal Children's Hospital (RCH): Coordinator - Emergency Management and Business Continuity (March 2025 - Current)

Working closely with the Manager Emergency Management, I am responsible for the delivery of emergency management and business continuity training, exercise scheduling and compliance and supporting the Emergency Management Manager with response activities.

My other accountabilities include:

• Working with the Manager Emergency Management to develop, deliver and support the emergency management and business continuity functions and to develop, monitor and prepare reports on key performance indicators.
• Supporting the Emergency Management Planning Committee and its working groups through the preparation of agendas, taking of minutes and development of action plans.
• Participating in internal and external committees as designated.
• Providing support and guidance to RCH staff in relation to the development, implementation and evaluation of business continuity plans (BCPs) and business impact assessments (BIAs).
• Ensuring that all RCH BCPs and BIAs comply with the RCH’s Business Continuity Framework.
• Scheduling, managing and administering the emergency management programs including Chief Warden/Area Warden training, emergency response exercises (drills) and the compliance database to ensure RCH staff have the knowledge, skills and confidence to undertake their warden roles.
• Providing support to and participating in the RCH’s Hospital Incident Management Team (HIMT).
• Liaising as required with the RCH’s Emergency Management Organisation (ECO) partners and Emergency Services as required.
• Managing or assisting in managing emergency management or business continuity projects.
• Identifying opportunities for improvement and risks in the areas of emergency management and business continuity.
• Working with the Manager Emergency Management to implement and deliver change initiatives.

Emergency Response Training Facilitator and Fire Safety Adviser (June 2024 - February 2025)

My role was that of a Fire Safety Adviser and Emergency Response Training Lead Facilitator of the following programs:

• Chief Warden Training
• Fire Warden Training
• Fire Safety and Emergency Response Training for General Staff
• Fire Extinguisher Training
• Emergency Response Exercises (Evacuation Drills)
• Fire Warden and Intruder Response Training for Schools
• Hostile Armed Intruder Response (Lockdown/Lockout & Shelter in Place) Training
• Emergency Planning Committee (EPC) & Emergency Control Organisation (ECO) Training

Additionally, I assist clients with:

• Fire Risk Assessment and Recommendations
• Emergency Management Planning
• Emergency Planning Commitee Advise
• Preparation of Emergency Management Plans and Emergency Response Procedures
• Updating current or creating new evacuation plans that comply with Australian Standard 3745:2010 Planning for emergencies in facilities

Chisholm Institute: Education Manager - Safety Training (June 2020 - May 2024)

I was responsible for the leadership and management of the energetic, dynamic and innovative Safety Training team at Chisholm Institute. The team delivered non-accredited short courses and nationally recognised qualifications, skill sets and short courses training on campus as well as in the workplace to clients from a diverse range of industries including but not limited to water, civil, rail, construction, manufacturing, engineering, health, community services and local government. Training covered accredited training in Certificate IV and Diploma of Work Health and Safety and safety short courses in areas such as manual handling, work safely at heights, enter and work confined spaces, confined space rescue, traffic management, trench shoring, operate elevated work platforms, operate breathing apparatus and WorkSafe approved HSR training. 

Chisholm Institute: Project Lead - Water Industries & Workplace Safety Services (May 2017 - June 2020)

I was responsible for leading a team of training specialists, coordinating development of a suite of programs/courses in safety and working with clients and supporting them to meet their unique workforce development/up-skilling needs. I looked after end-to-end delivery of the following:

Nationally recognised qualifications:

• Certificate III in Water Industry Operations
• Certificate IV in Work Health and Safety
• Diploma of Work Health and Safety

Safety Short Courses:

• Install trench shoring support
• Confined space induction, refresher and awareness
• WorkSafe approved HSR Initial OHS Training
• WorkSafe approved HSR Refresher OHS Training
• WorkSafe approved HSR Refresher OHS Training contextualised for the health sector
• Traffic Management
• Construction Induction (White Card)
• Course in work safely in the solar industry
• Work safely at heights
• Install water distribution assets (Pipe Laying)
• Control electrical risks on metallic pipes and many more

Chisholm Institute: Team Leader - Industry Engagement (Feb 2016 - May 2017)

My role involved working with industry partners to design fit for purpose workplace training solutions both accredited and non-accredited. I also looked after key accounts management to ensure seamless client experience.

Chisholm Institute: Workplace Training Program Officer (Sept 2014 - Feb 2016)

My responsibilities included:

• Instructional Design mainly around design and development, in consultation with stakeholders, bespoke accredited and non-accredited programs for workplace delivery
• Developing and implementing instructional content, teaching strategies and assessments
• Providing consultation and advice on training and assessment methods and solutions pertaining to workplace delivery
• Ensuring training programs meet client business needs identified from training needs analysis
• Ensuring training programs are compliant and meet packaging rules
• Scoping training materials using clients' internal procedure and standards and mapping these to nationally recognised qualifications
• Proposal writing

The Counterterrorism Group: Counterterrorism Intelligence Analyst, Senior Editor & Training Manager (Sept 2019 - April 2020)

The mission of the Counterterrorism Group (CTG) is to protect individuals, organizations, personnel and places against acts of terrorism.

My responsibilities in this volunteer role included: 

• Assess foreign and domestic terrorist groups as well as lone wolf terrorists to identify specific threats, warn of and pre-empt attacks and disrupt their networks
• Analyse large amounts of information and conduct investigations to gain an understanding of the issues and evolving situations to produce a range of intelligence products
• Work as a world-watch officer analysing and collecting data on daily terrorist events around the world
• Develop knowledge about the intentions, motivations, capabilities, plans, recruitment techniques and leaders of terrorist organizations or individual terrorists
• Editing, Quality and Compliance of CTG's reports
• Maintain CTG's Training Database

Job Training Institute: Training and Compliance Manager (Feb 2014 - Aug 2014)

My responsibilities included the following:

• Overseeing training and compliance
• Overseeing the Data/Quality Assurance team
• Developing and maintaining Learning and Assessment strategies
• Addition to scope and maintaining scope of registration
• Ensuring compliance with NVR Standards
• Ensuring delivery of quality student-centred training
• Conducting internal audits
• Staff recruitment and professional development
• Initiating and maintaining continuous improvement
• Developing networks and links with industry and stakeholders
• Development of innovative, market demand led products

Education Institute: Training Manager (Jul 2011 - Jan 2014)

Main responsibilities included:

• Developing and reviewing of Training and Assessment strategies and all its components including industry research and consultation
• Evaluating effectiveness of training programs and adapting them to meet individual client needs
• Implementation of rectifications arising from audits as part of the organisation’s continuous improvement process
• Maintaining oversight of the quality for training programs and actively consult with relevant stakeholders, to ensure high quality educational outcomes
• Creating, fostering and enhancing links with internal and external stakeholders to ensure high quality educational outcomes
• Staff recruitment and professional development

Education Institute: Trainer/Assessor (Jul 2010 - June 2011)

My responsibilities included:

• Facilitating training
• Undertaking assessments and completing all necessary documentation
• Preparing lesson plans
• Preparing training resources
• Maintaining course resources
• Participating in validation and moderation meetings convened to review assessment processes/tools and assessment decisions

ACCREDITATION/PROFESSIONAL MEMBERSHIP

• Member: Australian Institute of Health and Safety (AIHS)
• Member: Fire Safety Adviser Network
• Accredited Fire Safety Adviser under QLD Building Fire Safety Regulation 2008

EDUCATION

• Master of Occupational Health, Safety and Environmental Management: In progress (ACU)
  • OHSE601 Principles of OHSE Management (Complete)
  • OHSE602 Occupational Health, Safety & Environmental Management Systems (Complete)
  • OHSE612 Occupational Health and Wellbeing (Complete)
  • OHSE321 Physical hazards in occupational environments (Complete)
• Master of Counter Terrorism Studies (Monash)
• Bachelor of Arts majoring in Political Science - First Class Honours (Nairobi)
• BSB41419 Certificate IV in Work Health and Safety (Swinburne)
• TAE50122 Diploma of Vocational Education and Training: In progress (HBTA)
• Graduate Certificate of Educational Research (Monash)
• TAE40116 Certificate IV in Training and Assessment (Chisholm)
• Q0002C Wildfire Firefighter Course (Country Fire Authority- CFA)
• Crew Member Supervised Course (State Emergency Service - SES)
• Crew Member Level 1 Course (State Emergency Service - SES)
• Crew Member Level 2 Course (State Emergency Service - SES)
• CFA06501 Crew Leadership Course (Country Fire Authority - CFA)
• 22515VIC Course in working safely in the solar industry (Gippsland Group Training)

PROFESSIONAL DEVELOPMENT ACTIVITIES

2025

• PUASAR022 Participate in a Rescue Operation (SES - Feb 2025)
• PUASES008 Undertake Storm and Water Damage Operations (SES - Feb 2025)

2024

• OHSE321 Physical hazards in occupational environments (ACU - December 2024)
• PUACOM001 Communicate in the workplace (SES - November 2024)
• PUAOPE013 Operate communications systems and equipment (SES - November 2024)
• PUAOPE014 Navigate to an incident (SES - November 2024)
• PUATEA001 Work in a team (SES - November 2024)
• CFAENTSMA Entrapment skills maintenance (CFA - Nov 2024)
• CFATHWSMA Tree hazard awareness skills maintenance (CFA - Nov 2024)
• OHSE612 Occupational Health and Wellbeing (ACU - October 2024)
• PUAFIR203 Respond to urban fire (CFA - Sept 2024)
• OHSE601 Principles of OHSE Management (ACU - July 2024)
• PUAFER001 Identify, prevent and report potential facility emergency situations (July 2024)
• PUAFER002 Ensure facility emergency prevention procedures, systems and processes are implemented (July 2024)
• PUAFER003 Manage and monitor facility emergency procedures, equipment and other resources (July 2024)
• PUAFER004 Respond to facility emergencies (July 2024)
• PUAFER005 Operate as part of an emergency control organisation (July 2024)
• PUAFER006 Lead an emergency control organisation (July 2024)
• PUAFER007 Manage an emergency control organisation (July 2024)
• PUAFER008 Confine small emergencies in a facility (July 2024)
• EQUTIC02 Thermal Image Camera Operator - 3M Scott (CFA - June 2024)
• OHSE602 Occupational Health, Safety & Environmental Management Systems (ACU - April 2024)
• STASBE02.3 Asbestos Awareness (CFA - April 2024)
• HLTAID009 Provide Cardiopulmonary Resuscitation (Allens Training - April 2024)
• HLTAID010 Provide Basic Emergency Life Support (Allens Training - April 2024)
• HLTAID011 Provide First Aid (Allens Training - April 2024)
• PUAFIR207 Operate Breathing Apparatus Open Circuit (CFA - March 2024)
• BAG1E01A Operate Breathing Apparatus Open Circuit - Electronic (CFA - March 2024)
• Hazardous Manual Handling Workshop (9:00am-12:30pm) - WorkSafe Victoria (March 2024)
• HAZMAT Awareness (CFA - February 2024)

2023

• CFA001 Class A Foam (CFA - December 2023)
• AI in Education by Professor Toby Walsh – Chisholm Professional Educator College live webinar (29 November 2023)
• How to Engage with Industry as a VET Practitioner workshop – VET Development Centre live webinar (10 November 2023)
• Managing the way work is done to improve psychological health and safety - WorkSafe Victoria live webinar (27 October 2023)
• How to prepare a safe work method statement for high-risk construction work - WorkSafe Victoria live webinar (27 October 2023)
• How to influence health and safety outcomes - WorkSafe Victoria live webinar (26 October 2023)
• Using systems thinking to uncover the factors driving manual handling and mental injury in Victoria's public hospitals - WorkSafe Victoria live webinar (26 October 2023)
• Supporting HSRs to complete a successful Provisional Improvement Notice - WorkSafe Victoria live webinar (26 October 2023)
• Digital Trailblazers: How Students Are Innovating Creativity - Adobe MAX 2023 Online Conference (12 October 2023)
• Unlocking Generative AI in the Classroom Today - Adobe MAX 2023 Online Conference (12 October 2023)
• Takeover Tomorrow: The Potential of GenAI  - Adobe MAX 2023 Online Conference (12 October 2023)
• The Intersection of AI and Creativity: Present and Future - Adobe MAX 2023 Online Conference (11 October 2023)
• Exploring the Potential of Generative AI in Education - Adobe MAX 2023 Online Conference (11 October 2023)
• Three Simple Teaching Shifts That Unlock Student Creativity - Adobe MAX 2023 Online Conference (11 October 2023)
• Designing with Accessibility in Mind with Creative Cloud - Adobe MAX 2023 Online Conference (11 October 2023)
• MSMWHS216 Operate breathing apparatus (Pinnacle Safety Training - Sept 2023)
• PUAFIR210 Operate breathing apparatus open circuit (Pinnacle Safety Training - Sept 2023)
• PUAFIR207 Prevent injury (Pinnacle Safety Training - Sept 2023)
• Effective Training and Assessment Strategies – VET Development Centre live webinar (30 August 2023)
• PUAFIR220 Respond to isolated structure fire (CFA - July 2023)
• 10 LLN Tips for promoting Learner Engagement - Exploring techniques educators can utilise to foster a more inclusive learning environment for students who may require LLN assistance (19 May 2023)
• BF009 Entrapment Drill (CFA - January 2023)

2022

• OP TANKER (G) Operate Tanker - Generic (CFA - December 2022)
• PUAFIR204 Respond to wildfire (CFA - November 2022)
• PUAFIR210 Prevent injury (CFA - November 2022)
• PUAWHS002 Maintain safety at an incident scene (CFA - November 2022)
• PUAOPE013 Operate communication systems and equipment (CFA - November 2022)
• PUATEA001 Work in a team (CFA - November 2022)
• RIIWHS205E Control traffic with stop-slow bat (Holmesglen - April 2022)
• RIIWHS302E Implement traffic management plans (Holmesglen - April 2022)
• TLILIC005 Licence to operate a boom-type elevating work platform - boom length 11 metres or more (Holmesglen - April 2022)
• TLILIC003 Licence to operate a forklift truck (Holmesglen - April 2022)
• CPCCOHS2001A Apply OHS requirements, policies, and procedures in the construction industry (March 2022)
• CPCCCM2010B Work safely at heights (March 2022)
• CPCCWHS1001 Prepare to work safely in the construction industry - White Card (March 2022)

2021

• Chisholm Institute Education Manager Development Program (3 Hour Modules): #30 November 2021:  Managing my & my team’s wellbeing - Lixivium Consulting. #3 November 2021:  Giving and Receiving feedback - Lixivium Consulting. #12 October 2021:  Effective communication and influence. Facilitator - Lixivium Consulting.
• EduTech 2021 International Virtual Congress & Expo (17 – 18 August 2021): #Thriving in the digital economy. Are you digitising or digitalising? Presenter: Prof Marek Kowalkiewicz, Director of Centre for the Digital Economy, Queensland University of Technology. #Future of Student Assessment. Presenter: Geoff Masters, Chief Executive Officer, Australian Council for Educational Research. #MakingSPACE: Strategies and protocols to activate collaborative environments. Presenters: Dr Fiona Young, Studio Director, Hayball & Dr Dion Tuckwell, Lecturer, Faculty of Art Design and Architecture, Monash University.

2020

• Bomb Threat Preparedness and Response: U.S. Department of Homeland Security (2020)
• Countering Violent Extremist Narratives: University of Maryland (2020)

2019

• Civilian Response to Active Shooter Events Instructor: Texas A&M Engineering Extension Service (2019)
• NSI Training - Emergency Management: U.S. Department of Homeland Security (2019)
• NSI Training - Private Sector Security: U.S. Department of Homeland Security (2019)
• IS-860.C - The National Infrastructure Protection Plan, An Introduction: FEMA (2019)
• IS-906 - Workplace Security Awareness: FEMA (2019)
• IS-907 - Active Shooter; What You Can Do: FEMA (2019)
• IS-912 - Retail Security Awareness; Understanding the Hidden Hazards: FEMA (2019)
• IS-914 - Surveillance Awareness; What You Can Do: FEMA (2019)
• IS-913.A - Critical Infrastructure Security and Resilience; Achieving Results through Partnership and Collaboration: FEMA (2019)
• IS-915 - Protecting Critical Infrastructure Against Insider Threats: FEMA (2019)
• IS-916 - Critical Infrastructure Security: Theft and Diversion; What You Can Do: FEMA (2019)
• IS-921.A - Implementing Critical Infrastructure Security and Resilience: FEMA (2019)
• IS-42 - Social media in emergency management: FEMA (2019)

HIGH RISK LICENCES

• High Risk Licence to operate EWP 11 metres or more
• High Risk Licence to operate a forklift truck

VOLUNTEERING

• Operational Volunteer Firefighter - Country Fire Authority (CFA)
• Operational Crew Member - VICSES

PUBLICATIONS

• Book Chapter: Cutler, B., Dediwalage, N. M., Morgenstern, N., Rosenberg, R., Mackie, M., Bleeker, O., Salisbury, M., & Nyasani, G. (2022). “Locked down, but inspired”: beginning our research studies during COVID-19. In B. Cahusac de Caux, L. Pretorius, & L. Macaulay (Eds.), Research and Teaching in a Pandemic World: The Challenges of Establishing Academic Identities During Times of Crisis (1st ed., pp. 107-120). Springer. https://doi.org/10.1007/978-981-19-7757-2_8.